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Case Worker at INTERSOS: Empowering Paths to Progress!

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INTERSOS

INTERSOS stands as an autonomous humanitarian entity, extending aid to those impacted by natural calamities, armed strife, and social marginalization. Rooted in principles of unity, fairness, dignity, egalitarianism, diversity, and peaceful cohabitation, our endeavors prioritize support for the most marginalized individuals.

We are seeking candidates to occupy the following role:

Position: Case Worker at INTERSOS

Location: Nigeria Employment Type: Full Time

Job Purpose

Deliver timely and tailored case management services, evaluating the requirements of individuals facing protection challenges, devising comprehensive case management strategies, and executing them according to evolving protection needs and issues. Foster a nurturing environment of trust and support, ensuring thorough follow-up. Execute protection initiatives aligned with project goals and performance indicators, under the guidance of supervisors and management.

Responsibilities of Case Worker at INTERSOS

Case Management & Oversight:

Adhere to INTERSOS standards in managing an active caseload. Conduct initial intake interviews with individuals identified through outreach efforts or referred by other organizations, initiating a case if vulnerability criteria are fulfilled. Perform thorough assessments for each client with their consent, considering emotional, behavioral, and social elements influencing their psychosocial well-being, protection, and risk factors. Collaborate with clients to devise personalized case plans based on assessment findings.

Facilitate client access to desired services, occasionally accompanying them to service providers when safety permits. Offer ongoing basic emotional support through regular follow-up sessions, fostering a rapport grounded in trust and confidentiality. Close cases upon achieving outlined objectives in the case plan and upon identifying no further needs.

Reporting, Administrative, and Technical Responsibilities:

Facilitate the planning, execution, and documentation of all protection initiatives through monthly work plans, schedules, and team oversight. Nurture a supportive team environment where case workers can openly share experiences, challenges, and emotions. Ensure equitable distribution of workloads, timely pursuit of targets, and prompt identification of issues to be escalated to the Senior Protection Officer at INTERSOS.

Regularly review team caseloads to ensure adherence to INTERSOS policies and delivery of high-quality service to beneficiaries. Contribute to decision-making regarding material assistance for beneficiaries, meticulously documenting actions for both technical and financial reporting purposes. Verify the accuracy of case records, ensuring timely updates through routine file reviews and utilization of the case management platform.

Offer constructive feedback to case worker team leaders on documentation quality. Monitor team performance metrics, including response timeframes, decision-making processes, and follow-up actions, via the internal case management platform. Engage in weekly individual supervision sessions with the Senior Protection Officer, promptly addressing any special or emergency cases, discussing ongoing challenges, and strategizing project and program enhancements. Conduct weekly individual supervision sessions with each caseworker team leader, providing support and guidance in their roles through various coaching methods. Empower team leaders to tackle daily challenges effectively.

Identify training gaps and learning needs for caseworkers, seeking support from the Senior Protection Officer to address them. Offer learning opportunities through training sessions, workshops, and exemplary practices. Coordinate and oversee psychosocial support initiatives conducted within community centers or communities.

Compile comprehensive reports on case management, general protection activities, and psychosocial support endeavors in accordance with INTERSOS and donor reporting guidelines. Transmit reports weekly to the Senior Protection Officer at INTERSOS for further action, engaging in regular feedback sessions to enhance both quantitative and qualitative reporting accuracy.

Data Protection, Confidentiality & Adherence To Protection Principles:

Supervise the proper and secure storage and organization of case management files to safeguard data confidentiality in line with INTERSOS and international protocols. Implement comprehensive training programs for all staff members on data protection and confidentiality measures.

Ensure team members’ compliance with protection principles, codes of conduct, and internal Standard Operating Procedures (SOPs). Regularly audit case activities to verify adherence to established SOPs and minimum standards.

Conduct all duties while upholding fundamental protection principles, including but not limited to:

  • Do no harm.
  • Non-discrimination.
  • Confidentiality.
  • Accountability.
  • Need-to-know principles.

Other General Protection Activities:

Contribute to the planning and execution of regular service mapping and updates to the service directory, aiding in the establishment of referral systems with various service providers and local NGO/CSO partners. Identify and communicate gaps in the availability, accessibility, and quality of protection services within the designated area.

Highlight protection and security concerns and contribute to formulating appropriate responses through routine data analysis and the submission of protection reports. Assist in identifying and analyzing protection trends within the assigned area.

Offer guidance and assistance in planning and executing awareness-raising initiatives, focus group discussions, psychosocial support activities in women’s groups and families, and training workshops as directed by the supervisory/managerial team.

Coordinate closely with INTERSOS teams from other departments (such as WASH, Health & Nutrition, Livelihoods, etc.) to ensure comprehensive solutions to beneficiaries’ needs.

Participate actively or serve as a focal point in external meetings (e.g., GBV sub-sector working groups, general protection working groups, etc.) and training sessions on protection monitoring, general protection trends, and challenges.

Maintain positive relationships and coordination with key service providers, relevant partners, and other project stakeholders.

Support the development, revision, and local adaptation of protection tools and training materials, and conduct training sessions on these materials as necessary for field staff.

Assist in donor reporting and project development activities as required.

Undertake any other tasks assigned by the supervisory/managerial team.

Application Closing Date: Not Specified.

To apply for this position, candidates who meet the requirements should:

Click here to submit your application.

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Job Opportunities

United Nations (UN)- Strategic Deputy Security Adviser Championing Safety: Apply now!

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United Nations (UN)

The United Nations (UN), established in 1945, comprises 193 Member States and operates under the principles outlined in its founding Charter. The organization’s headquarters are located in New York City. Endowed with authority by its Charter and distinguished by its international scope, the United Nations is empowered to address a wide array of critical issues facing humanity in the 21st century.

These include but are not limited to peace and security, climate change, sustainable development, human rights, disarmament, terrorism, humanitarian and health crises, gender equality, governance, and food security.

The United Nations (UN) serves as a platform for Member States to voice their perspectives within various bodies such as the General Assembly, the Security Council, the Economic and Social Council, and other committees. Through facilitating dialogue and hosting negotiations, the United Nations plays a pivotal role in fostering consensus among governments and collaboratively addressing global challenges.

Job Opportunity Details

  • Job Type: Full Time
  • Qualification: MBA/MSc/MA
  • Location: Abuja
  • Job Field: NGO/Non-Profit, Security/Intelligence

Responsibilities of the Deputy Security Adviser

The Deputy Security Adviser, within their delegated authority, may be responsible for the following duties:

Advising and Representing the Chief Security Adviser

  • Serves as Adviser to the Designated Official and Security Management System organizations on security risk management matters, security policy, and procedures in the absence of the Chief Security Adviser.
  • Serves as a member of the Security Management Team in the absence of the Chief Security Advisor.

Forecasting and Planning

  • Supports the Chief Security Advisor in forecasting the evolving security environment and the security and operational responses.
  • Using analytical techniques and collaborative team research, supports planning and ensures awareness of current trends to enhance or adjust security programs.
  • Ensures the development of inclusive risk management strategies and drives planning using situational awareness, critical thinking, and logic to detect and interpret early signals, emerging trends, and analysis of multi-dimensional threats that may impact security.
  • Identifies the strengths and weaknesses of different solutions, conclusions, or approaches to problems.

Security Risk Management

  • Ensures the preparation, review, and implementation of security planning, security risk management documents, and risk management-based security solutions through innovation and creativity.
  • Provides written analysis of security trends and reporting of incidents.
  • Participates in meetings, committees, and task forces, prepares papers on security issues, delivers briefings, provides responses, as needed or directed by the Chief Security Advisor.
  • Advises on the inclusion of security in all stages of the activities and programs.
  • Provides advice and support to line managers responsible for security.
  • Enables the delivery of mandates and programs  through direct operational assistance.

Project Management

  • Oversees security-related projects, prioritizing work to meet deadlines and following defined processes, policies, procedures, and guidance, fostering alignment with colleagues and across organizations.
  • Monitors and contributes to activities that relate to the implementation and evaluation of preparedness and compliance; drives results that help support operational efficiency and effectiveness.

Collaboration and Communication

  • Enhances communication and trust through active collaboration, consultation, and exchanges with the system organizations and other stakeholders, for information sharing, coordination of responses, provision of security briefings, taking into account operational activities and risks.
  • Collaborates closely with peers and colleagues, non-governmental organizations, diplomatic missions, and Host Government representatives.

Training and Capacity Building

  • Strengthens awareness and capacity of personnel by supporting the development, updates, and delivery of contextually relevant security training and advice.

Security Surveys and Assessments

  • Ensures the conduct of security surveys and assessments, creatively leveraging tools and processes, identifying, and recommending simple, reasonable, inclusive, effective, and efficient security measures, including when there is incomplete, contradictory and/or fluid information.

Security Communication System

  • Ensures implementation and maintenance of a functioning United Nations Security Communication System.

Budget, Finance, and Logistics

  • Ensures conduct of budget, finance, and logistical planning for the security office and participation in relevant administration, finance, and logistics forums.
  • Supports resource mobilization.

Team Management

  • Supports the Chief Security Advisor to lead and manage the security team, anticipate human resources needs through workforce planning, assesses performance and support the development security personnel under his/her supervision.

Mainstreaming Gender, Diversity, and Inclusion

  • Ensures implementation of departmental approaches to mainstreaming gender, diversity, and inclusion into all aspects of the work as well as ensuring the implementation of people-centered security risk management approaches considering specific threats or vulnerabilities of personnel and adapting practices and measures in support of diversity and inclusion.

Humanitarian Access

  • Ensures effective humanitarian access arrangements to facilitate delivery operations particularly in hard to reach areas.

Other Functions

  • Performs other functions as directed.

Education Requirements for the Deputy Security Adviser Position at United Nations (UN).

The Deputy Security Adviser position requires the following educational qualifications:

Advanced University Degree

  • An advanced university degree (Master’s degree or equivalent) in one of the following fields is required:
    • Business or public administration
    • Political/social science
    • Psychology
    • Criminal justice
    • Law
    • International relations
    • Security management
    • A related field

Equivalent Combination of Education and Experience

  • A relevant first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Diploma from Police or Military Education Institution

  • A first-level university degree may be substituted with a diploma from a police or military education institution, college, or academy obtained over a minimum of a three-year period.

Application Procedure
To submit your application, please click on the following link:

APPLY NOW

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Job Opportunities

Save the Children Nigeria-Compliance Specialist (Incident Response) Impactful Opportunity!

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Save the Children Nigeria

Save the Children, a premier independent organization dedicated to children in need, operates in over 120 countries. Our mission is to save children’s lives, advocate for their rights, and empower them to reach their full potential.

In Nigeria, where one in five children doesn’t reach their fifth birthday and many are deprived of education, we strive to make a difference. With approximately 40% of children missing out on schooling and having to work for survival, and nearly 2 million children orphaned by AIDS, our work is crucial.

We are currently seeking a qualified individual for the following position:

Job Title: Compliance Specialist (Incident Response)
Job ID: 7559
Location: Abuja
Employment Type: Contract
Contract Length: One (1) year, renewable
Job Category: Finance
Reports To: Deputy Director Program Operations
Grade: 3
Team: Risk and Compliance

Join us in our efforts to make a meaningful impact on the lives of children in Nigeria.

Child Safeguarding: Level 3

At Level 3, the individual in this role will have regular or intensive contact with children and/or young people due to their involvement in country programs, visits to country programs, or responsibility for staff police checking/vetting processes.

Role Purpose

As the Compliance Specialist reporting directly to the Head of Internal Control & Compliance (HICC), you will be responsible for investigating allegations related to fraud, waste, abuse, corruption, beneficiary exploitation and abuse, and other misconduct. Your role involves supporting Save the Children International (SCI) programs in maintaining vigilance against violations of SCI’s Code of Professional Conduct and Policies, laws/regulations, and enhancing complaint mechanisms and investigative capabilities.

Collaboration with various SCI functional areas and programs is essential to assist partners, sub-grantees, and other agencies in fostering a work environment that mitigates fraud and misconduct risks while ensuring adherence to organizational policies. Your engagement will extend to teams within the country program, SCI Regional Office, Global Assurance, and relevant centers for comprehensive support in these areas.

Role Scope

Reports to: Head of Internal Control & Compliance (HIC&C)
Dotted Line to: None
Staff reporting to this post: None

Key Areas of Accountability

  1. Conduct thorough investigations into alleged fraud, corruption, and policy violations with objectivity and adherence to international investigative standards and SCI guidelines.
  2. Prioritize, plan, and execute investigative tasks in consultation with the HIC&C, develop investigative plans and terms of reference, and maintain comprehensive records of complaints and allegations.
  3. Produce high-quality investigative reports, including TORs, preliminary inquiry reports, work plans, and case closing memoranda, ensuring clarity, compliance with policies, and minimal revisions.
  4. Develop investigation strategies, review and analyze information, conduct interviews, gather evidence, and present findings cohesively in written reports.
  5. Collaborate with the HIC&C and relevant stakeholders to prepare reports and briefs related to investigations.
  6. Propose corrective actions and enhancements to operational controls and efficiency, based on investigative findings.
  7. Provide investigation training to CO staff, both remotely and in person, to support investigative processes.
  8. Contribute to the refinement of compliance best practices and share insights from investigative activities.
  9. Update the HIC&C on the progress of corrective action implementation by management.
  10. Ensure lessons learned are integrated into policies and procedures, and engage in fraud awareness and training initiatives.
  11. Serve as the CO Fraud Focal Point (Incident Management) as required.
  12. Enhance professional practices within the Internal Control & Compliance (ICC)/Fraud Function through knowledge exchange with team members and external partners.
  13. Fulfill any other delegated responsibilities as needed.

Qualifications and Experience Required at Save the Children Nigeria

  • Bachelor’s Degree in Business, Finance, Accounting, Law, International Relations, Criminal Justice, or related fields. Additional certification in Fraud Management (e.g., CFE) is advantageous.
  • Minimum of 5 years of relevant experience, with at least 2 years in an NGO setting.
  • Experience in non-profit, NGO, or grant-supported organizations, as well as regional/international organizations or inspector general functions within government entities, is beneficial.
  • Proficiency in conducting various investigations, including fraud, collusion, corruption, vendor/supplier misconduct, safeguarding, and other types of inquiries in challenging environments.
  • Demonstrated experience collaborating with investigation teams in remote or insecure locations.
  • Skilled in examining forensic, financial, and electronic evidence.
  • Extensive background in conducting interviews in multicultural settings.
  • Proficient in fraud investigation report writing and documentation.
  • Competent in fraud awareness and case investigation management.
  • Strong computer skills, particularly in MS Word, Excel, and PowerPoint.
  • Fluent in written and spoken English.

Skills and Behaviors (Values in Practice)

Accountability:

  • Takes responsibility for decisions, resource management, and upholding Save the Children values.
  • Ensures accountability within the team and partners, empowering them to deliver effectively, providing necessary support for improvement, and applying appropriate consequences for unmet objectives.

Ambition:

  • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
  • Widely shares their personal vision for Save the Children, engages and motivates others.
  • Future-oriented, thinks strategically and on a global scale.

Collaboration:

  • Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members, external partners, and supporters.
  • Values diversity and different people’s perspectives, able to work cross-culturally.

Creativity:

  • Develops and encourages new and innovative solutions.
  • Streamlines bureaucracy and fosters an entrepreneurial approach.

Integrity:

  • Honest, encourages openness and transparency, builds trust and confidence.
  • Demonstrates consistently excellent judgment and maintains confidentiality.

Application Closing Date

May 29, 2024 (03:10 PM)

How to Apply

Interested and qualified candidates should apply through the designated channels provided by Save the Children.

click here to apply

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Job Opportunities

Red Cross (ICRC) Recruitment Opportunity: Over 20 Positions Open, Apply Now Online.

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Red Cross (ICRC) Recruitment

The International Committee of the Red Cross (ICRC) is a highly esteemed organization dedicated to offering assistance and safeguarding individuals in conflict zones and other hostile environments. For those seeking a meaningful career, delving into the job opportunities could mark a significant initial stride.

This piece will delve into the employment prospects and guide you on the application process.

ICRC Job Opportunities

The ICRC provides a wide array of job openings tailored to individuals with diverse skills and experiences. If you have a background in healthcare, engineering, logistics, law, communication, or administration, there is likely a role that aligns with your expertise.

Benefits of Working with Red Cross (ICRC)

Working with the Red Cross, particularly the ICRC, offers a multitude of advantages:

  • Contribution to Global Humanitarian Efforts: Opportunity to support vulnerable populations worldwide.
  • Cultural Diversity and Personal Growth: Exposure to various cultures and environments that foster personal development.
  • Impactful Work: Chance to make a tangible difference in the lives of those affected by crises.
  • Professional Development: Access to tailored training programs aimed at enhancing skills for humanitarian work.

Benefits of Working at ICRC

  • Attractive Compensation and Benefits: Competitive packages and comprehensive benefits.
  • Collaborative Environment: Encourages teamwork and innovation.
  • Career Growth: Opportunities for advancement within a respected organization.
  • Global Network: Access to professionals and resources for personal and professional development.
  • Fulfilling Work: Serving a noble cause and aiding those in need.
  • Recognition: Appreciation for contributions to humanitarian missions.

Applying for an ICRC Job

The ICRC seeks dedicated and skilled individuals who are committed to helping others.

Applying for a Job: Step-by-Step Guide

  1. Explore Open Positions: Visit the ICRC website and navigate to the “Careers” section to view available job listings. Each job posting includes a detailed description outlining the role’s responsibilities and required skills. Carefully review these descriptions to identify a suitable position.
  2. Prepare Your Application: Once you’ve selected a job of interest, gather your application materials. Typically, this involves submitting a resume or CV detailing your work experience, skills, and education. Additionally, you may be required to craft a cover letter articulating your motivation for applying and how your qualifications align with the job requirements.
  3. Tailor Your Application: Avoid using a generic application for all positions. Invest time in understanding the mission and the specific challenges relevant to the job you’re pursuing. Demonstrating this knowledge showcases your genuine interest in the organization and the role.
  4. Submit Your Application: Adhere to the application submission guidelines provided on the website. Ensure you include all requested documents and submit your application before the specified deadline to be considered for the position.

The Selection Process

If your application stands out, you may be invited to participate in additional assessments, such as:

  • Interviews: Personal or panel interviews to evaluate your communication skills and experience.
  • Written Tests: Evaluations of your knowledge and problem-solving abilities.
  • Exercises: Practical demonstrations of your skills and ability to work under pressure.

These assessments helps determine whether you possess the necessary skills and can thrive in challenging environments.

Boost Your Chances of Success

By following these steps, you can significantly enhance your prospects of being hired by the ICRC and embarking on a fulfilling career dedicated to supporting those in need.

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